Belfast City Council passes motion supporting the Financial Services Union in its call for Ulster Bank to reverse its decision to close ten branches in Northern Ireland

09 January 2024


Change should not be imposed – It should be negotiated and agreed with key stakeholders says FSU

John O’Connell General Secretary of the Financial Services Union (FSU) briefed Belfast City Council at it is monthly meeting on Monday night on the ongoing proposal by Ulster Bank to close ten branches in Northern Ireland. Mr O’Connell described the decision as a blow to staff, communities, and small businesses.

Mr O’Connell stated that as part of their overall strategy “ banks have pushed customers towards online banking resulting in a decrease in footfall into branches.”

He maintained that “personal services levels have decreased, access to cash has diminished, ATMS have been sold off to private operators and staff numbers have been cut.

Speaking at the meeting Mr O’Connell said

“There comes a time when legislators and regulators have to say stop so that the branch network and services to communities are protected. The FSU believe that time has now arrived. We have visited every branch on the list and spoken to all the staff. While there may be no compulsory redundancies involved it is clear that staff are disillusioned and stressed by yet more announcements in which they have no direct say and involvement

Change should not be imposed – It should be negotiated and agreed with key stakeholders.

Announcing ten branch closures without consulting community stakeholders, local politicians, and others is not the best way to manage change.

The FSU feel a stakeholders’ forum should be established to manage significant change such as branch closures which effect local communities and in particular vulnerable people.”

The FSU are also calling for:

  • A moratorium on branch closures for the next five years
  • Belfast City Council to write to NatWest calling on them to reverse their decision and to appear in front of this Council to explain their decision.
  • Belfast City Council to establish a stakeholders’ forum to manage significant change such as branch closures which effect local communities and in particular vulnerable people.

Belfast City Council unanimously passed a motion at the meeting to call on Ulster Bank to reverse its decision, to protect jobs and maintain its branch network.

ENDS